Privacy Policy

About Fulcrium

This website is operated by Fulcrium Limited, an English company. References to “Fulcrium”, “we”, “us” or “our” refer to Fulcrium Limited and its associated business activities.

Personal Data We May Collect

Fulcrium may collect personal data that you provide directly, including:

• name;
• business email address;
• company or organisation;
• job title;
• telephone number;
• message content;
• enquiry details.

Fulcrium may also collect limited technical information through website analytics and security tools, including:

• IP address;
• browser type;
• device information;
• pages visited;
• time spent on pages;
• referral source;
• approximate location;
• interaction data.

How We Use Personal Data

Fulcrium may use personal data to:

• respond to enquiries;
• manage business communications;
• provide information about Fulcrium’s services;
• analyse website performance;
• improve website content and user experience;
• protect the security and integrity of the website;
• identify misuse, scraping, unauthorised access or infringement of Fulcrium’s rights;
• comply with legal obligations.

Lawful Basis

Fulcrium may process personal data where:

• it is necessary for legitimate business interests;
• it is necessary to respond to an enquiry or take steps prior to entering into a contract;
• consent has been given;
• processing is required by law.

Fulcrium’s legitimate interests include operating its business, responding to enquiries, maintaining website security, understanding website usage and protecting its intellectual property and intellectual capital.

Call Monitoring

To ensure quality of service, training, compliance and other lawful purposes, Fulcrium may monitor or record telephone calls, virtual meetings or other communications made to us, made by us or arranged between us.

Sharing Personal Data

Fulcrium does not sell personal data.

Personal data may be shared with trusted service providers where necessary for website hosting, analytics, communications, security, professional advice or business administration.

Fulcrium may also disclose personal data where required by law or where necessary to protect its legal rights, intellectual property, intellectual capital, confidential information or legitimate business interests.

International Transfers

Where personal data is transferred outside the United Kingdom, Fulcrium will take appropriate steps to ensure that such transfers are protected in accordance with applicable data protection law.

Retention

Fulcrium retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including business, legal, regulatory, security and record-keeping purposes.

Your Rights

Under applicable data protection law, you may have rights to:

• access your personal data;
• request correction;
• request deletion;
• object to processing;
• restrict processing;
• request data portability;
• withdraw consent where processing is based on consent;
• complain to the Information Commissioner’s Office.

Cookies and Analytics

Fulcrium may use cookies and similar technologies to operate the website, understand visitor behaviour, improve content and protect the website from misuse. Further information is provided in Fulcrium’s Cookie Policy.

Security

Fulcrium takes reasonable steps to protect personal data. However, transmission of information over the internet is not completely secure, and Fulcrium cannot guarantee the security of information transmitted to or from the website.

Other Websites

This website may contain links to third-party websites. Fulcrium is not responsible for the privacy practices, content or security of those websites.

Changes to This Privacy Policy

Fulcrium may update this Privacy Policy from time to time. The updated version will apply from the date it is published on this website.

Contact

Questions about this Privacy Policy or Fulcrium’s handling of personal data should be submitted to Fulcrium in writing.

Email: [email protected]