INEOS founder and Chairman, Sir Jim Ratcliffe discusses:
He was Chairman of BG Group PLC, from May 2012 until its sale to Royal Dutch Shell in February 2016.
Prior to this, Mr. Gould was Chairman of Schlumberger from August 2011 until April 2012 and Chairman and Chief Executive Officer of Schlumberger Limited from February 2003 to July 2011. In previous assignments he was President and Chief Operating Officer, Schlumberger Limited, Executive Vice President Oilfield Services, President of Schlumberger Wireline and Testing, and President of Sedco Forex. He previously held a series of positions in finance and management in Asia, Europe and the United States.
Mr. Gould was a member of the Board of Directors of BG Group PLC from June 2011 to 2016 and Schlumberger Limited from 2002 to 2012. He sat on the Boards of Rio Tinto PLC and Rio Tinto Limited until May 2012 where he was Senior Independent Director and Chairman of the remuneration committee.
He served on the United Kingdom Prime Minister’s Council for Science and Technology from 2004 to 2007. He was Vice Chairman Technology for the United States National Petroleum Councils’ 2007 report “Facing the Hard Truths about Energy”.
Gould joined Schlumberger in 1975 in Paris, after working for Ernst & Young. He received his degree in economic history from the University of Wales at Cardiff and qualified as a Chartered Accountant. He holds an honorary Doctorate in Engineering from the Colorado School of Mines and is an honorary Fellow of Cardiff University.
Giorgio Delpiano, Senior Vice President, Shell B2B business for Western Europe is accountable within the Integrated Fuels Value Chain for the Sales, Marketing and Operations activities of >200,000 B2B customers (from crude to customer) with a yearly turnover greater than $10bn and a team of 250 staff.
During his career at Shell, Giorgio has built a formidable track record in strategy development and delivery with a strong focus on customers and sales: four consecutive years of double digit growth in the most mature B2B environment in the world.
Not all customers have the same value to an organisation. Some customers spend big and some spend small. As such, benchmarking to understand how much value is required per customer segment is vital to developing a customer experience strategy that makes sense.
Giorgio talks to Fulcrium about how frontline observation is critical for strategy formulation in Shell and why senior leaders need to roll-up their sleeves and experience how it feels to work on the frontline with employees and customers during the Baselining stage of benchmarking.
Ann-Christin Andersen – Director, TechnipFMC talks to Fulcrium about how collaboration between operators and service companies can achieve 30% supply chain savings.
Covers Pricing, Standardisation, Technology Innovation and Operating Model adjustments in response to an ultra-low oil price environment.